Download Full Warranty Statement
Underwater Lights Limited (UWL) stands by its products. In general terms, the company gives a full 2 year’s manufacturer’s warranty on all its products from the date of sale, provided that the products have been installed correctly per the installation instructions available on the website at: www.underwaterlights.com.
To submit a claim, please read and follow the guides lines in the warranty statement below; Section 6: Making a claim. Please note, claims may be rejected if the troubleshooting guidelines are not completed, photographs of the unit and area where it is installed are not included with claim submission, or the problem
is related to how and where the unit was installed. Please note that all metal parts corrode in salt water. The primary factors affecting corrosion are not directly related to our products and accordingly UWL cannot be held responsible for corrosion related defects, this includes but is not limited to where water has been allowed to enter the cable as a result of immersion in water during the installation or improper sealing of connections. Please note corrosion will be particularly aggressive if installation and/or bonding has not been correctly undertaken; or if stray currents are active in the vicinity of the boat. (Claims will also be rejected if bonding of the units has not been installed). Claims will also be rejected if the units were found to be installed
in an inappropriate position without prior approval from Underwater Lights LTD. As made clear on the installation sheet included with your lights original packaging, lights should not be installed pointing down where they can accumulate water. Underwater Lights LTD products are tested and approved to IPX8 protection from the front face ONLY. Submersion from behind may result in failure of equipment and is not covered by this
warranty policy. The installer and operator must engage in preventative action to ensure the back of the light units located inside the boat do not become submerged at any time. Floods, pump failures and faulty hatch seals which lead to equipment failure is not covered by this warranty policy.
Color variation commonly occurs within the LED manufacturing process. Whilst UWL makes every effort to match the color of any lights there may be a noticeable difference when installed next to
existing lights. UWL does not warrant this color variation on
UWL reserves the right to change the design, range and components without any prior notification either written or implied.